Privacy Policy

FinanceShelter provides business registration, GST, Income Tax, ISO certification, trademark & IP, company conversion, ROC compliance and legal documentation services. This Policy applies to all visitors, users and clients who access www.financeshelter.com or engage our services, whether through the website, phone, WhatsApp or email.

By using our website or submitting your information through any enquiry, contact or service form, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Policy, please do not use our website or submit your information to us.

We may collect the following categories of information when you interact with our website or services:

• Personal Identification Information: Full name, mobile number, email address, and, where required for a specific service (e.g. registration, filing, drafting), documents such as PAN, Aadhaar, GST number, business/company details, address proof or identity proof that you voluntarily submit.
• Enquiry & Communication Data: Details you provide through our contact form, service enquiry forms, WhatsApp, phone calls or emails, including the nature of your requirement and any message you send us.
• Technical & Usage Data: IP address, browser type, device information, pages visited, time spent on the website, and referring URLs, collected automatically through standard web technologies and cookies.
• Payment Information: Where applicable, billing details related to service fees. We do not store full card or bank credentials; such transactions are processed through secure, RBI-compliant third-party payment gateways.

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested (e.g. GST registration, ITR filing, trademark application, legal document drafting).
• To communicate with you regarding your enquiry, service status, document requirements, deadlines and government filings.
• To prepare, file or submit applications and returns with the relevant government departments or regulatory authorities on your behalf, where you have engaged us to do so.
• To improve our website, services and customer experience, including troubleshooting and analytics.
• To send service-related updates, and, where you have consented, promotional communications about our services.
• To comply with applicable legal, tax, regulatory and statutory obligations.
• To prevent fraud, unauthorised access and misuse of our website or services.

We process your personal data on the basis of your consent (given when you submit a form, call, or message us), for the performance of a service you have requested, and to comply with our legal obligations under applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, as applicable.

You may withdraw your consent at any time by contacting us using the details provided in the "Grievance Officer & Contact" section below. Withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal, and may affect our ability to continue providing an ongoing service to you.

Our website may use cookies and similar tracking technologies to enhance user experience, remember preferences, and understand how visitors use our website. Cookies are small text files stored on your device.

• Essential Cookies: Required for the website to function correctly.
• Analytics Cookies: Help us understand visitor behaviour so we can improve our content and services.
• Preference Cookies: Remember your settings and choices for future visits.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We do not sell, rent or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

• Government & Regulatory Authorities: Where necessary to file applications, returns or documents on your behalf (e.g. GST Portal, Income Tax Portal, MCA, Trademark Registry, ROC).
• Service Providers: Trusted third parties who assist us in operating our website, processing payments, or delivering services, and who are bound by confidentiality obligations.
• Legal Requirements: Where disclosure is required by law, court order, or government/regulatory request.
• Business Transfers: In the event of a merger, acquisition or sale of business assets, your information may be transferred as part of that transaction, subject to confidentiality safeguards.

We implement reasonable technical and organisational security measures — including restricted access controls, secure servers and encrypted transmission where applicable — to protect your personal information against unauthorised access, alteration, disclosure or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, provide our services, and comply with applicable legal, accounting, tax or regulatory record-keeping requirements. Once the purpose has been fulfilled and retention is no longer legally required, we take reasonable steps to delete or anonymise your information.

Subject to applicable law, you have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or incomplete information.
• Withdraw Consent for the processing of your data, where processing is based on consent.
• Request Deletion of your personal information, subject to our legal and regulatory retention obligations.
• Raise a Grievance regarding the handling of your personal information with our Grievance Officer.

To exercise any of these rights, please contact us using the details in the "Grievance Officer & Contact" section below.

Our website and services are intended for use by individuals who are at least 18 years of age or who otherwise have the legal capacity to enter into a binding contract. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor without appropriate consent, we will take steps to delete such information.

Our website may contain links to third-party websites, government portals or services (such as the GST Portal, Income Tax e-filing portal, or MCA portal) that are not operated by us. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of any third-party site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically to stay informed about how we protect your information.

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the courts at Delhi.

If you have any questions, concerns or grievances regarding this Privacy Policy or the handling of your personal information, please contact us:

Note: You may also review our Terms & Conditions, which govern your use of www.financeshelter.com alongside this Privacy Policy.